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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael McConnell

February 24, 2026

5  out of  5
rating by Michael McConnell
"I've been a client of State Farm, specifically with agent Kaleb Hale for over 20 years. Kaleb provides us with multiple offering from State Farm, most notably home, and auto insurance. I continue to remain loyal customer of State Farm and Kaleb Hale. Whenever an insurance need, question or concern arises, there is no doubt that Kaleb and his staff are responsive to my requests. For my insurance needs, having Kaleb as my agent makes all the difference."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
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Coach Zimmerman

February 20, 2026

5  out of  5
rating by Coach Zimmerman
"Kaleb made the process of switching insurers quick and easy. He quickly put together the quotes and followed up with me to make sure we had the best plan possible. On top of that I’ll be saving a ton of money compared to my previous provider."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Nikki Ruder

February 17, 2026

5  out of  5
rating by Nikki Ruder
"Great communicators. Easy to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Teresa

February 13, 2026

5  out of  5
rating by Teresa
"Working with anew agent and staff, I admit I was stressed. It was not bad at all."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Esmeralda Beard

February 12, 2026

5  out of  5
rating by Esmeralda Beard
"I am so impressed with the level of service provided by Kaleb Hale and his team. They maintain a high standard of professionalism while being incredibly approachable and sweet. Jessica P has been so helpful and kind to walk us through our options with home insurance, being first time home owners comes with a lot of questions that she was kind and patient enough to walk us through. 10/10 will recommend to any family and friends in search of not only great insurance coverage but great service as well!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jared D

February 12, 2026

5  out of  5
rating by Jared D
"Excellent, friendly service! Katie was very helpful, kind, and knowledgeable."
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
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Adam Larson

February 11, 2026

5  out of  5
rating by Adam Larson
"Jessica is friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ethan Martin

January 31, 2026

5  out of  5
rating by Ethan Martin
"This is one of the most impressive insurance office teams I've ever worked with. Jessica has handled everything for me, like a champ. Call them for a quote. They're definitely worth giving a shot."
We responded:
"We appreciate you, Ethan! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Jennifer Schreck

January 29, 2026

5  out of  5
rating by Jennifer Schreck
"Kaleb and his team go above and beyond. Can’t recommend them enough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gina Nichols

January 28, 2026

5  out of  5
rating by Gina Nichols
"Excellent company to work with! They treat you like family! Kaleb Hale and his team are professional, fast, personalized and truly caring customer service all with competitive rates!"
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
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john sims

January 28, 2026

5  out of  5
rating by john sims
"Katie made it easy to switch and save money."
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Jeff Gueldner

January 28, 2026

5  out of  5
rating by Jeff Gueldner
"Kaleb has been my guy for over 20 years. While I know price matters his office provides the intangible hand holding that is sometimes necessary and that means a lot to me."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Jeff Yacos

January 27, 2026

5  out of  5
rating by Jeff Yacos
"I have been working Kaleb for years. He is very responsive and really paints a good picture of what your policy covers in layman terms. Highly recommend!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Lisandra Garcia

January 24, 2026

5  out of  5
rating by Lisandra Garcia
"We shopped around for home insurance. Jessica was so helpful. She took the time explain and make sure we understood everything."
We responded:
"Thank you for the 5 star review Lisandra! We are so glad you have been happy with our customer service and for trusting Kaleb Hale State Farm with your insurance needs!"
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Joy

January 20, 2026

5  out of  5
rating by Joy
"Been with them for years and their service is amazing. I can always count on them"
We responded:
"We appreciate you, Joy! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Jill Abel

January 20, 2026

5  out of  5
rating by Jill Abel
"Absolutely wonderful customer service. So helpful beyond words in getting correct policy, and quick response when needed"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Cody Corr

January 19, 2026

5  out of  5
rating by Cody Corr
"I have had the pleasure of working with Kaleb for 12+ years. You won't find an agent or office that is more attentive, reliable, friendly, and there when you need them most for your auto, home, and life insurance needs!"
We responded:
"We appreciate you, Cody! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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James Van Horn

January 16, 2026

5  out of  5
rating by James Van Horn
"Deb and Melanie are the best !! They are always friendly and professional and resolve whatever it is that I need. They are real assets to State Farm and the Hale Agency."
We responded:
"We appreciate you, James. Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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John and Sarah Sherard

January 14, 2026

5  out of  5
rating by John and Sarah Sherard
"Kaleb was quick to respond to our questions and his customer relations specialist, Melanie, was extraordinarily helpful. Melanie went above and beyond to help me with all my questions and concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrian Fitzmaurice

January 10, 2026

5  out of  5
rating by Adrian Fitzmaurice
"Wonderful Service and pleasant demeanor!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Mitchell

January 7, 2026

5  out of  5
rating by Chris Mitchell
"After getting multiple quotes for Commercial coverage from other insurance companies, Melanie was able to help. Highly recommend for anyone who’s looking for Personal, and Commercial insurance that’s willing to help with great pricing all across the board. 10 out of 10"
We responded:
"
We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!
"
Profile photo of Grace

Grace

January 5, 2026

5  out of  5
rating by Grace
"Always consistently excellent customer service from Mel and Deb!

My first call is always to Kaleb and staff with insurance questions instead of calling a toll free line.

If you are looking for a local agency that you can trust and will take the time to get to know you, you can't go wrong with the Hale's!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yolanda Hooks

January 2, 2026

5  out of  5
rating by Yolanda Hooks
"Stacy is outstanding!!!!
She never miss"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Heather Morin

December 18, 2025

5  out of  5
rating by Heather Morin
"This is best State Farm agent. Everyone is helpful and personal. Melanie is an absolute gem and a wealth of knowledge. Thanks for decades of care and assistance (especially as the kids got older)."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
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Russ Townsley

December 16, 2025

5  out of  5
rating by Russ Townsley
"For over 40 years, the Hale Agency has handled our insurance needs providing sound support and advices as we've navigated life's ups and downs. They quick and cheery response is deeply appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"