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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy M

February 12, 2025

4  out of  5
rating by Kathy M
"Itzel was very helpful."
We responded:
"Thank you for your positive review! We're so glad Itzel was able to help with your insurance needs. Give us a call if you need anything else!"
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Susan Cook

February 11, 2025

5  out of  5
rating by Susan Cook
"Itzel is also terrific. Very professional and friendly"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peri Marquardt

February 10, 2025

5  out of  5
rating by Peri Marquardt
"I have been with State Farm for many years. Kaleb is a great agent and I trust him a lot with my home, auto and life insurance needs. I spoke with Itzel today and she had great news about a decrease in my auto premium! She was very friendly and helpful. I would highly recommend State Farm and Kaleb Hale’s agency"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shelley Schmidt

February 9, 2025

5  out of  5
rating by Shelley Schmidt
"Great customer service! Itzel actually called me to let me know my policy went down. Nice!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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SALLY GARZA

February 7, 2025

1  out of  5
rating by SALLY GARZA
"Been frustrated since I called the office to make a request for American Sign Language interpreter to set up for a meeting to discuss some mishap issues and they never called back. I decided to find time off from work to come in the office to ask again. I hope they will not let this happen again so in the future they would respond quickly by phone through video relay service. Thank you"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey, however we do not currently see you as a current customer, perhaps you have the wrong Agency. We'd be happy to connect you with your current Agent to further assist you. "
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Lin Sha Munjattu

February 7, 2025

5  out of  5
rating by Lin Sha Munjattu
"Itzel"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Aaron Winter

February 6, 2025

5  out of  5
rating by Aaron Winter
"Itzel was super helpful and very good at explaining many of the options while also keeping it to a level that wasn’t overwhelming. She wasn’t too pushy about the sale but made it a priority to make sure I was informed on how her product worked and encouraged me to take time to make the decision."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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madeline blando

February 3, 2025

5  out of  5
rating by madeline blando
"Itself and the whole State Farm staff are always helpful when I call with an issue or question. They always come up with a solution."
We responded:
"Thank you for your 5-Star review, Madeline! We are so happy to have your insurance with us and are glad we could help. Give us a call if you need anything else!"
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Bruce Lee

February 3, 2025

5  out of  5
rating by Bruce Lee
"Itzel, was nice to call to update my rate decrease. Appreciated any follow up. Did her job but im a customer whose pretty well versed in my bills and emails. But always appreciate extra notifications."
We responded:
"Thanks you for your 5 star review! We are so glad Itzel provided such excellent service for you. "
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Zach Atzeni

January 31, 2025

5  out of  5
rating by Zach Atzeni
"Itzel with Kaleb Hale State Farm was fantastic helping us through the Life Insurance process. Was even on with us after hours to make sure it got done for us. Appreciate her help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Itzel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carlos Rosales

January 28, 2025

5  out of  5
rating by Carlos Rosales
"Excelente servicio. Gracias por toda tu ayuda Itzel Garcia"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Zinith Henderson (Z)

Zinith Henderson (Z)

January 28, 2025

5  out of  5
rating by Zinith Henderson (Z)
"Itzel Garcia helped me out greatly when I was in a jam, she was very clear concise and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alejandro Idrobo Idrobo

January 22, 2025

5  out of  5
rating by Alejandro Idrobo Idrobo
"Una experiencia muy buena, me sentí muy bien Muchas gracias ITZEL GARCIA"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Michael Rowland

January 14, 2025

5  out of  5
rating by James Michael Rowland
"Itzel Garcia did an outstanding job of setting up our new account with State Farm. She was very warm and personable and also professional in her demeanor. She was knowledgeable and well versed in all aspects of auto and condo subjects."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karen Paguada

January 10, 2025

5  out of  5
rating by Karen Paguada
"Itzel was so helpful. She wanted the best for us and was very patient during each step. She was the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Madison Angel

January 8, 2025

5  out of  5
rating by Madison Angel
"Jessica was very lovely (and a huge rockstar) and took her time making sure every concern and need was met for me to get my renters insurance back up and running. In general Kaleb Hale’s office is a group of sweet people and I have never had an issue calling them for any trouble or need anytime of day. THIS IS the type of company that you want on your side, I couldn’t be more grateful for their existence. Best customer service EVERY. SINGLE. TIME."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paige Brown

January 3, 2025

5  out of  5
rating by Paige Brown
"I recently received a call from Itzel and she was lovely when talking me through life insurance. She let me know the what the rate would be as well as the benefits of bundling it with my renter and car insurance policies. It was a very genuine interaction and she was very patient with answering my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Itzel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Hicks

December 30, 2024

5  out of  5
rating by Jonathan Hicks
"Itzel was very helpful in getting our car insurance set up and made the experience easy! She had a personal touch and was a pleasure to work with."
We responded:
"Jonathan we are thankful for your review! We appreciate your kind words and we are just happy Itzel was able to assist you with your Auto insurance needs here at Kaleb Hale State Farm!"
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Reid Stracke

December 18, 2024

5  out of  5
rating by Reid Stracke
"Itzel gave me great customer service!!"
We responded:
"Reid Thank you for the 5 star review! We appreciate your business here at Kaleb Hale State Farm!"
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Conrad Bucholtz

December 17, 2024

5  out of  5
rating by Conrad Bucholtz
"Itzel was helpful and fast"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ray Myers

December 17, 2024

5  out of  5
rating by Ray Myers
"I talked to Itzel and she was very helpful and knowledgeable. She got all my questions answered very quickly."
We responded:
"Ray we appreciate your 5 star review! Glad Itzel was able to assist you with your insurance needs and efficiently thank you for allowing us to help you here at Kaleb Hale State Farm!!"
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Rodolfo Adame

December 14, 2024

5  out of  5
rating by Rodolfo Adame
"Itzel García es muy eficaz y te explica todo sobre la aseguradora gracias por todo"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Josue Arteaga

December 13, 2024

5  out of  5
rating by Josue Arteaga
"Itzel was amazing she provided me with great assistance. Communicated very clearly. I highly recommend Itzel for any of your needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julia Inzerillo

December 11, 2024

5  out of  5
rating by Julia Inzerillo
"Itzel was very helpful in finding ways to include discounts!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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john thompson

December 11, 2024

5  out of  5
rating by john thompson
"Jessica Posgai was the best agent i talked to, the nice sweet voice and actual interest in what u have to say. I give her 5stars for this reason."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"